The SOC service provides active 24/7/365 cyber protection of networks and customer technologies through active monitoring of security threats and incidents in SIEM.

Energotel's tools and well-defined SOC processes ensure preventive prevention, detection, analysis and response to security incidents.

Main characteristics of the SOC service: 

  • 24/7 permanent presence of the SOC analyst, immediate response to a security threat, attack or incident
  • ability to properly analyze, classify and respond to security incidents
  • non-distortion of information about the real state of the security environment, minimization of false incidents
  • recording, forecasting and prevention of potential security incidents and threats
  • cooperation with the customer and support of customer's professional teams in the incident solving process
  • communication with the national CSIRT teams and Bureau of National Security
  • measurable criteria for evaluating the quality of service, processing and sending reports
  • information sharing, extensive knowledge base of captured incidents
  • advice on infrastructure evaluation and design of security measures in accordance with the Cyber Security Act
  • scanning for vulnerabilities in public and private networks
  • support in investigating the root causes of security incidents
  • threat intelligence - processing and sending information from paid sources

Where to find us

Energotel, a.s.
Miletičova 7
821 08  Bratislava
The Slovak Republic